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A light-green hellebore flower.
Home Courses Cancellation, Refund & Amendment policy
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Courses Cancellation, Refund & Amendment policy

Here's our policy on cancellations, refunds and amendments to our Courses & Workshops programme

If you need to cancel your booking, please inform the Learning Office in writing as soon as possible at 1 Brookside, Cambridge CB2 1JE or email education@botanic.cam.ac.uk.

Cancellations

The cancellation is effective from the date that your written confirmation is received. If you cancel with more than four weeks’ notice, we will refund your balance less 20% to cover administration. For cancellations made with less than four weeks’ notice we regret that we are unable to make any refund unless we can fill your place on the course. If we are able to fill your place, we will refund your balance less 20% to cover administration.

Amendments

Cambridge University Botanic Garden reserves the right to alter any part of the programme if necessary. We will only cancel courses after careful consideration, but reserve the right to do so under exceptional circumstances. In the event of a cancellation, participants will be informed in writing as soon as possible and course fees will be refunded in full.

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